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Terms & Conditions

These Terms and Conditions ("Terms") govern your relationship with the licensed operator of the online gambling services made available to UK customers via dafebeti.com under the brand "Dafa Bet" and the UK-facing project name Dafa Bet (together, the "Website"). By opening an account, depositing funds or placing any bet or wager, you confirm that you accept and agree to be bound by these Terms. These Terms are effective from 1 January 2026 and supersede all previous versions for UK customers, subject to any mandatory rules of UK law.

The Website is operated for UK customers by Asian BGE (Isle of Man) Limited, which holds a Remote Operating Licence (Casino and Real Event Betting) issued by the UK Gambling Commission (account number 39364) for the provision of online betting and casino services to customers in Great Britain. Where there is any inconsistency between these Terms and any mandatory provisions of the UK Gambling Commission's Licence Conditions and Codes of Practice ("LCCP"), the LCCP shall prevail.

Definitions

For the purposes of these Terms, the following definitions apply:

  • Operator means Asian BGE (Isle of Man) Limited, licensed and regulated by the UK Gambling Commission (licence no. 39364) in respect of the online gambling services offered to UK customers via dafebeti.com as part of the Dafa Bet project.
  • Website means the UK-facing gambling platform accessible at https://dafebeti.com (and any mobile or app-based equivalent) that is operated for UK customers under these Terms.
  • Brand or Dafa Bet means the commercial brand under which the Website is marketed to UK customers, exclusively in connection with dafebeti.com.
  • User or Player or you means any natural person who opens, holds or uses an Account on the Website.
  • Account means the personal online gambling account you open and maintain with the Operator on the Website.
  • Services means all betting, gaming, casino, live casino, and any related gambling or ancillary services made available on the Website to UK customers.
  • Bet or Wager means any stake of real money accepted by the Operator on an event, game, market or outcome offered on the Website, including casino wagers, sports bets and live bets.
  • Bonus means any promotional value (including free bets, free spins, bonus funds or wagering credits) granted by the Operator subject to specific terms and wagering requirements.
  • Promotion means any offer, campaign, competition, loyalty scheme or Bonus advertised on the Website or via email, SMS or other channels.
  • Real Money Balance means funds you have deposited and that are not subject to wagering requirements, plus any winnings derived from such funds.
  • Bonus Balance means any Bonus funds and associated winnings that are subject to wagering or withdrawal restrictions.
  • Payment Method means any debit card, e-wallet, bank transfer or other approved non-credit payment instrument registered and used to fund your Account.
  • KYC means "Know Your Customer" checks, including identity, age, address, affordability and source-of-funds verifications conducted in accordance with applicable law and UKGC requirements.
  • Complaint means an expression of dissatisfaction relating to the Services, the outcome of a bet or the handling of your Account, submitted in accordance with the complaints procedure.
  • Dispute means a Complaint that remains unresolved after completion of the internal complaints procedure and is eligible for referral to an Alternative Dispute Resolution provider.
  • ADR Provider means the Independent Betting Adjudication Service ("IBAS") or any successor ADR provider approved by the UK Gambling Commission.
  • UKGC means the UK Gambling Commission, the regulator responsible for licensing and supervising the Operator in Great Britain.
  • GamStop means the national multi-operator self-exclusion scheme for online gambling in Great Britain.

Account Registration

Eligibility and Age Verification

  • Minimum age: You may only open an Account if you are at least 18 years old and legally permitted to gamble in Great Britain. The Operator will carry out age and identity verification checks before allowing you to deposit or gamble, and may suspend or close your Account if your age cannot be verified.
  • Location and jurisdiction: The Services are intended only for customers who are physically located in Great Britain and not in any prohibited jurisdiction. You must not use VPNs, proxies or similar technology to disguise your location or to access the Operator's global or non-UK sites (including dafabet.com) in a way that circumvents these Terms, UKGC rules or GamStop self-exclusion.
  • Self-exclusion: You must not open or use an Account if you are registered with GamStop or have self-excluded with the Operator and the relevant exclusion period remains in force. Any breach may result in Account closure and voiding of bets, subject to applicable UK consumer and gambling law.

Account Creation Process

  • Registration information: To open an Account you must complete the online registration form on dafebeti.com, providing accurate and complete information including (as applicable) your full name, date of birth, residential address, email address and mobile number.
  • Email verification: The Operator may require you to verify your email address and/or mobile number by following a verification link or entering a code. Access to the Services may be restricted until verification is completed.
  • KYC and AML checks: In line with UK anti-money laundering and safer gambling requirements, the Operator may request documents such as a passport or driving licence, proof of address, copies of Payment Methods, and evidence of income or source of funds. You must supply such documents accurately and promptly. The Operator may suspend your Account, withhold withdrawals and/or void bets where verification is incomplete or unsatisfactory.
  • One Account policy: You may hold only one Account with the Operator for the UK-facing Services on dafebeti.com. Duplicate Accounts may be closed and any Bonuses associated with such Accounts cancelled, subject to any return of funds required by law.

User Obligations and Account Security

  • Accuracy of data: You must keep your registration details up to date and promptly inform the Operator of any changes. The Operator is entitled to rely on the information you have provided until you notify it of changes.
  • Login credentials: You must keep your username, password and any other security credentials confidential and not share them with any third person. You remain responsible for all activity on your Account, including bets placed, unless the Operator has failed to exercise reasonable care in keeping your Account secure.
  • Unauthorised access: If you suspect that a third party has gained access to your Account, you must immediately change your password and contact customer support. The Operator may temporarily suspend your Account while investigating.
  • Account closure: You may request closure or temporary suspension of your Account at any time via the Website or customer support. Closure under responsible gambling tools (including self-exclusion) will be applied in accordance with UKGC rules and cannot be reversed during the applicable exclusion period.

Betting & Gameplay Rules

Placing Bets and Wagers

  • Offer and acceptance: A bet or wager is only accepted when it is recorded on the Operator's servers and a confirmation (such as a bet receipt or transaction ID) is displayed in your Account history. Submitting a bet does not guarantee acceptance; if the bet is not accepted, it will be void and the stake will not be deducted.
  • Stake limits and market rules: Minimum and maximum stakes, as well as specific rules for each sport, market or casino game, are set out on the relevant pages of the Website. You must familiarise yourself with these rules before placing any bet. The Operator may refuse all or part of a bet that exceeds applicable limits.
  • Bet settlement: Sports bets are settled based on the official results declared by the relevant governing body at the time of settlement, subject to the Website's specific sports rules (including Dead Heat Rules where applicable). Casino outcomes are generated by certified Random Number Generator (RNG) software or live dealer game providers.
  • Time of placement: Bets placed after the advertised start time of an event may be void, unless offered and accepted as in-play/live bets. The Operator's server time is decisive for determining whether a bet was placed in time.

Modification, Cancellation and Errors

  • User cancellation: Once a bet or wager has been accepted by the Operator, you cannot cancel or change it. You must check your bets carefully before confirming.
  • Operator adjustments: The Operator may void or adjust a bet if it is affected by an obvious error (for example, a palpable odds error, incorrect event details or technical malfunction) or where required by law or regulation. In such cases, the Operator will refund your stake in full for voided bets, or settle the bet at the correct odds where appropriate and permitted.
  • Technical failures: If a bet or game round is disrupted by a technical failure (including internet, device or system issues), the Operator will act in accordance with its published game rules and UKGC expectations, which may include voiding affected bets or restoring the state of the game to the last confirmed outcome.

Conduct, Fair Play and Prohibited Behaviour

  • Fair use of Services: You must not use any automated software, bots, scripts, scraping tools or other devices intended to manipulate the Website, exploit bugs or gain an unfair advantage. Collusion with other players, chip dumping, matched betting abuses and any form of fraud are strictly prohibited.
  • Live casino and chat: In any live casino tables or chat facilities, you must behave respectfully towards dealers, staff and other players. Abusive, discriminatory, threatening, obscene, defamatory or otherwise inappropriate language or behaviour is forbidden and may result in chat restrictions, Account suspension or closure.
  • Game integrity: You must not interfere with or attempt to interfere with the normal functioning of the Website, including by introducing malicious code or attempting unauthorised access to systems or data. Any such conduct may be reported to relevant authorities.
  • Regulatory restrictions: In line with UKGC rules, features such as slot auto-play and certain "quick spin" or "turbo" functionalities are disabled for UK customers. You must not attempt to bypass these restrictions by using non-UK versions of games or the Operator's global sites.

Bonus Terms

General Bonus Principles

  • Supplementary terms: All Bonuses and Promotions are subject both to these Terms and to specific promotional terms published on the Website or in associated communications. In case of conflict, the specific promotional terms will apply to the relevant Promotion, provided they remain consistent with UK law and UKGC requirements.
  • Eligibility: Bonuses are generally available only to verified UK customers who meet the stated eligibility criteria (such as minimum deposit, product restrictions or promotional code requirements). The Operator may restrict Promotions to particular customer segments in line with regulatory guidance.
  • One Bonus at a time: Unless expressly stated otherwise, only one active deposit-related Bonus or Promotion may apply to your Account at any given time. Bonuses cannot usually be combined or "stacked", and participation in one Promotion may make you ineligible for another.

Wagering Requirements and Use of Funds

  • Wagering before withdrawal: Bonus funds and any associated winnings may be subject to wagering requirements (for example, wagering the Bonus amount a stated number of times) within a specified timeframe. Until wagering is completed, withdrawals from your Bonus Balance (and sometimes from your overall balance) may be restricted, as set out in the specific promotional terms.
  • Order of stakes: Unless otherwise stated, bets are placed first from your Real Money Balance and only then from your Bonus Balance. Winnings from Real Money stakes are credited as real funds; winnings from Bonus stakes may be credited as Bonus funds until wagering has been fully completed.
  • Contribution of games: Different games may contribute differently towards wagering requirements (for example, slots may contribute 100%, while some table games contribute less or not at all). The applicable contribution percentages are specified in the promotional terms. Bets placed on excluded or low-contribution games may not count, or may count only partially, towards wagering.
  • Time limits: Bonuses and associated wagering requirements must typically be met within a specified period (for example, 7, 14 or 30 days from activation). Unused Bonuses and any winnings derived solely from them may be forfeited once the time limit expires, subject to UK fairness and transparency requirements.

Prohibited Play and Bonus Abuse

  • Irregular play: The Operator may withhold or remove Bonuses and associated winnings where it has reasonable grounds to believe that you have engaged in "irregular play", including but not limited to low-risk betting, hedge betting, placing large bets that significantly exceed your average stake once wagering has nearly been completed, or exploiting game or promotion mechanics.
  • Game and bet restrictions: Some Promotions may restrict maximum bets per spin or game round while wagering is in progress, or may exclude certain games from being played with Bonus funds. Such restrictions will be clearly stated in the relevant promotional terms.
  • Multiple accounts and collusion: Bonuses are intended for genuine recreational use by individual Players. The use of multiple Accounts, collusion among Players, or sharing of devices or Payment Methods to obtain additional Bonuses may lead to bonus cancellation, Account closure and, where appropriate, forfeiture or return of funds in line with legal and regulatory requirements.

Payments & Withdrawals

Deposit Methods and Restrictions

  • Permitted methods: Deposits may be made only via approved non-credit Payment Methods, such as debit cards, selected e-wallets and bank transfers, as listed in the cashier section of the Website. The Operator does not accept deposits by credit card or by cryptocurrencies from UK customers, in line with UK regulatory requirements.
  • Account name and ownership: All Payment Methods used must be in your own name. The Operator may refuse or reverse deposits made from third-party accounts and may request additional verification to confirm ownership of Payment Methods.
  • Deposit limits: Minimum and maximum deposit amounts are displayed in the cashier. You may also set personal deposit limits (daily, weekly or monthly) as part of the Website's safer gambling tools, which the Operator will enforce from the time they are confirmed.

Withdrawals and Processing Times

  • Withdrawal method: Where possible, withdrawals will be processed back to the same Payment Method used for deposit ("original source of funds"); if this is not possible, the Operator may require a bank transfer or another suitable method in your name, subject to further KYC checks.
  • Verification before payout: The Operator may perform additional identity, affordability or source-of-funds checks before processing withdrawals, particularly where cumulative deposits or winnings are high or where required by law. This may extend the time needed to complete a withdrawal, but is necessary for compliance.
  • Timeframes: The Operator aims to process withdrawal requests within a reasonable period (for example, within 24 - 48 hours for fully verified Accounts), excluding any third-party banking or e-wallet processing time. Actual times may vary depending on verification status and payment provider.
  • Limits and fees: The Operator may apply minimum or maximum withdrawal amounts and may charge reasonable fees for certain withdrawal methods, as set out in the cashier. Any such fees will be disclosed before you confirm the transaction.

Refunds, Chargebacks and Withholding of Funds

  • Refunds of deposits or bets: Deposits are not generally refundable once used to place bets or wagers. In circumstances where a bet is void (for example, due to event cancellation or obvious error), the relevant stake will be returned to your Account. The Operator may, at its discretion and subject to legal requirements, consider refund requests for unused deposits.
  • Chargebacks: You must not make chargeback requests or reverse payments without valid justification. Unauthorised chargebacks may result in Account suspension, recovery of funds, and reporting to relevant authorities and payment providers.
  • Anti-money laundering safeguards: The Operator may delay, withhold or cancel withdrawals, and may freeze your Account, where it reasonably suspects money laundering, terrorist financing, fraud, breach of these Terms or other unlawful activity. Funds may be handled in accordance with applicable legal and regulatory obligations, including reporting to competent authorities.

Limitation of Liability

Operator Responsibilities

  • Fairness and accuracy: The Operator uses certified RNG software and reputable game providers, and is subject to the oversight of the UKGC, to ensure that games and bets are offered and settled fairly and in accordance with the published rules. The Operator will take reasonable care to ensure that information (such as prices, fixtures and results) displayed on the Website is accurate, but minor errors may occur.
  • Service availability: The Operator aims to provide the Website and Services on a continuous basis but does not guarantee uninterrupted access. Maintenance, updates or technical issues may temporarily affect availability. The Operator will use reasonable efforts to resolve interruptions and, where appropriate, will void or resettle affected bets in accordance with applicable rules.

Exclusions and Limitations

  • Events beyond control: To the maximum extent permitted by law, the Operator is not liable for losses or damages arising from events beyond its reasonable control, including failures of telecommunications networks, power outages, acts of God, war, terrorism, cyber-attacks or decisions of sporting bodies.
  • Indirect and consequential loss: The Operator is not liable for any indirect, consequential or special loss or damage (including loss of data, profit, business or opportunity) arising from your use of the Website or Services, even if foreseeable, provided such exclusion is consistent with applicable UK consumer protection laws.
  • Cap on liability for bets: In respect of any individual bet, game or wager, the Operator's maximum aggregate liability to you shall not exceed the amount of the stake placed by you on that specific bet or the amount of winnings due that has been incorrectly credited or withheld, whichever is higher, except where a higher amount is mandated by law.
  • Non-excludable liability: Nothing in these Terms limits or excludes the Operator's liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited or excluded under the laws of England and Wales.

Intellectual Property Rights

All intellectual property rights in and to the Website and the Services, including but not limited to software, code, databases, text, graphics, logos, trademarks, trade names, audio-visual content and user interface elements, are owned by the Operator, its group companies or its licensors and are protected by copyright, trademark and other intellectual property laws.

  • Permitted use: You are granted a limited, non-exclusive, non-transferable licence to access and use the Website on your own devices solely for personal, non-commercial gambling purposes in accordance with these Terms.
  • Prohibited use: You must not copy, reproduce, distribute, modify, adapt, translate, decompile, reverse engineer, disassemble or create derivative works from any part of the Website or the software used in connection with the Services, except where such acts are expressly permitted by applicable law and cannot be excluded by contract.
  • Trademarks: The "Dafa Bet" name and associated marks used on dafebeti.com in connection with the Dafa Bet project, as well as any other trademarks displayed on the Website, are proprietary to the Operator or its licensors. You may not use such marks without prior written permission.
  • Third-party content: Some games, logos or content may be provided by third parties under separate licences. Such material remains the property of the respective third-party owners and may not be used, copied or distributed except as part of your normal use of the Services.

Privacy & Data Protection

Your personal data is processed in accordance with the Operator's Privacy Policy, which forms an integral part of these Terms and is available on the Website. The Operator acts as data controller for UK customers and processes personal data in compliance with applicable data protection laws, including the UK General Data Protection Regulation and the Data Protection Act 2018.

  • Scope of processing: Personal data may be collected and processed for purposes including account creation, age and identity verification, transaction processing, prevention of fraud and money laundering, responsible gambling monitoring, customer support and compliance with legal and regulatory obligations.
  • Data subject rights: You have rights in relation to your personal data, including rights of access, rectification, restriction, objection and (where applicable) erasure or portability, subject to legal limitations. Details of how to exercise these rights and how long your data is retained are set out in the Privacy Policy.
  • Third-party disclosures: The Operator may share your data with group companies, payment providers, verification agencies, regulators (including the UKGC), law enforcement and the ADR Provider (IBAS) where necessary and lawful. The Privacy Policy provides full information on such disclosures.

Changes to Terms

  • Right to amend: The Operator may amend these Terms from time to time to reflect changes in law or regulation, guidance from the UKGC or ADR Provider, changes to the Services or for other valid business reasons, provided that such changes are fair and transparent to you.
  • Notification of changes: Material changes will be communicated to you by appropriate means, which may include email, on-site notifications, banners or pop-up messages when you log in to your Account or attempt to place a bet, with the updated Terms made available on the Website and indicating the new effective date.
  • Acceptance and refusal: By continuing to use the Services, including by placing bets or making deposits after changes take effect, you are deemed to accept the updated Terms. If you do not agree to any change, you must stop using the Website and may request closure of your Account and withdrawal of any available Real Money Balance, subject to applicable verification and legal requirements.

Termination & Suspension

Operator's Rights

  • Suspension: The Operator may suspend your Account (in whole or in part) where it has reasonable grounds to believe that: (i) you have breached these Terms; (ii) you have provided false or misleading information; (iii) you are involved in fraud, money laundering or other criminal activity; (iv) you are underage or otherwise ineligible to use the Services; (v) you are using VPNs or other tools to circumvent jurisdictional or self-exclusion restrictions; or (vi) suspension is required by law, the UKGC or another competent authority.
  • Termination: The Operator may close your Account permanently on the grounds listed above, or for business or regulatory reasons, by giving you reasonable notice where practicable. In cases of serious breach or unlawful activity, your Account may be closed with immediate effect.
  • Effect on funds and bets: Where your Account is suspended or closed for regulatory or responsible-gambling reasons, or at your request (other than for breach), your remaining Real Money Balance will ordinarily be returned to you, subject to verification checks and applicable law. Where your Account is closed for serious breach (for example, fraud or using the Services while underage), the treatment of funds will be determined in line with UK law, regulatory expectations and any directions from the UKGC.

User's Rights

  • Voluntary closure: You may close your Account at any time by contacting customer support or using the tools provided on the Website. If you wish to close your Account due to gambling concerns, you should use the responsible gambling/self-exclusion options so that appropriate safeguards are applied.
  • Access to history: Where reasonably possible, the Operator will provide you with access to information about your betting and transaction history upon request after Account closure, subject to data retention and privacy rules.

Governing Law & Jurisdiction

Applicable Law

  • Governing law: These Terms, your use of the Website and all Contracts formed between you and the Operator are governed by and construed in accordance with the laws of England and Wales, without prejudice to any mandatory protections that may apply to you under the laws of your place of residence in Great Britain.

Dispute Resolution and ADR

  • Internal complaints process: If you have a Complaint, you should first contact customer support using the channels described in the Contact Information section. The Operator will handle your Complaint in line with its internal complaints procedure, aiming to resolve it promptly and fairly, normally within 8 weeks from receipt.
  • Referral to IBAS: If your Complaint relates to the outcome of a gambling transaction and cannot be resolved to your satisfaction after completion of the internal process (or if 8 weeks have passed without resolution), you may escalate the Dispute to the Independent Betting Adjudication Service ("IBAS"), the Operator's appointed Alternative Dispute Resolution provider, in accordance with IBAS rules. Details are available at https://ibas-uk.com.
  • UKGC oversight: The UK Gambling Commission does not resolve individual customer disputes but oversees the Operator's compliance with licensing conditions. You may raise concerns about the Operator's conduct with the UKGC, although this will not result in a binding decision regarding your specific Dispute.
  • Court jurisdiction: Without limiting your statutory rights, the courts of England and Wales shall have non-exclusive jurisdiction to hear any disputes arising out of or in connection with these Terms, your Account or the Services.

Contact Information

If you have any questions, complaints or requests relating to these Terms, your Account or the Services provided via dafebeti.com in connection with the Dafa Bet project, you may contact the Operator using the following channels:

  • Customer Support (general enquiries and day-to-day assistance):
    • Website: https://dafebeti.com (Live Chat available 24/7, subject to maintenance windows).
    • Email: support@dafebeti.com (for general support queries; response times may vary, with typical responses within a few hours based on operational observations as of early 2025).
    • Phone: UK toll-free support line as published from time to time in the "Contact Us" or "Help" section of the Website (number may change and will be updated on the Website accordingly).
  • Complaints and Dispute Handling:
    • Email: complaints@dafebeti.com (for formal Complaints regarding the Services or bet outcomes, including matters that may later be escalated to IBAS).
  • Legal and Regulatory Correspondence / Registered Headquarters:
    • Company: Asian BGE (Isle of Man) Limited.
    • Headquarters address: First Floor, Jubilee Buildings, Victoria Street, Douglas, IM1 2SH, Isle of Man.
    • Regulatory profile (UKGC public register): UK Gambling Commission Licence No. 39364.

The Operator may provide additional or updated contact details (including specific telephone numbers or further email addresses within the dafebeti.com domain) on the Website from time to time. You should always refer to the latest contact information published on the Website when seeking support or submitting a Complaint.